Deborah Paone	Executive Director	952-929-1697, ext. 45 deborah@normluth.org
Kim Kritzer	Health & Wellness Coordinator	952-929-1697, ext. 27
Shirley Pope	Care Team Coordinator	952-929-1697, ext. 31 shirley@normluth.org
Patti Hankes	Office/Project Manager	952-929-1697, ext. 21 patti@normluth.org
Jeanne Schuller	Resource Consultant	952-929-1697, ext. 46 jeanne@normluth.org

Office Hours: Monday, Tuesday, Wednesday, Thursday from 8:30 to 4:00 pm

Executive Director, Deborah Paone, MHSA

Deborah has served as Executive Director since 2004, providing administrative oversight of the Center. Working with the Board of Directors, she facilitates strategic planning, financial management, and program development on behalf of the Center. Her responsibilities also include: fundraising, grant writing and grant management, program reporting and accountability, and maintaining and building key organizational relationships with current and potential partners. Deborah maintains her own healthcare evaluation consulting firm, Paone & Associates, which she founded in 2002. Previously she served as Senior Research Associate and Vice President of Member Services for the National Chronic Care Consortium. She also was Director of the Section for Aging and Long-Term Care Services for the American Hospital Association in Chicago.

Deborah has a Master of Health Services Administration and a Bachelor of Arts in Gerontological Issues in Community Medicine and sees older people as vital to our communities.

Deborah can be reached at 952-929-1697, ext. 45, e-mail her at deborah@normluth.org

Health & Wellness Coordinator, Kim Kritzer, RN, BSN

Welcome! To our new Health & Wellness Coordinator— Kim Kritzer, RN, BSN. Kim Kritzer is a professional registered nurse specializing in the area of chronic conditions, health education, wellness, and community care coordination. She brings a wealth of experience and a passion for working with older adults and family members who assist them.

Kim will be managing the Center’s health education, wellness, foot care, exercise, and evidence-based courses including those on balance and on improving self-care condition management. She is in the Center on Tuesday and Thursday and a half day on Wednesday. Drop by and say hello! Call her at 952-929-1697 ext 27.

Care Team Coordinator, Shirley Pope

Shirley recruits, trains, and monitors the efforts of over 100 volunteers who participate in the Center’s Care Team Ministry. Teams of one to four volunteers are formed to serve the needs of individual seniors in the community. She coordinates volunteers at The Colony at Eden Prairie and provides assistance to The Colony with its new resident orientation and resident communication (e.g., newsletters). She is the Volunteer Driver Coordinator, as well, getting rides for seniors with transportation needs.

Shirley lives in Edina—not far from the Center—with an orange cat named T.K. She has two daughters, two sons-in-law, and four grandchildren.

Shirley works at The Colony on Mondays, 8:00 am - 12:00 noon. She works at The Center Tuesday & Wednesday, 8:00 am - 4:00 pm. She can be reached at 952-929-1697 ext. 31, or e-mail Shirley at shirley@normluth.org.

Office/Project Manager, Patti Hankes

Patti provides administrative support and communication assistance for the Center, writing the bi-weekly page of the church newsletter as well as the Center newsletter.  As the Project Coordinator, Patti manages/tracks data and information for use in project related analysis and reporting.  She also handles registration and assists with on-site activities for workshops, classes and events. 

Patti provides office and project support to the Center. She manages the overall marketing function through community newsletters and publications. She also manages various projects and grant activity for the Center, tracking data and information used in analysis and reporting. In addition to this, Patti manages the day-to-day resources needed to keep the office running smoothly and assists with on-site activities for workshops, classes and events.

Patti has a Business Degree from the College of St. Catherine and lives in Edina with her husband and two children.

Patti works Tuesday, Wednesday & Thursday, 8:00 am - 4:30 pm. She can be reached at 952-929-1697 ext. 21, or e-mail Patti at patti@normluth.org.

Resource Consultant, Jeanne Schuller, MSW

Jeanne works one-on-one with seniors and family caregivers to help them find resources through community agencies, county, and state programs. She helps people find adult day care, senior housing, assisted living facilities, or helps them find services to be brought into their homes.

Jeanne has a Masters in Social Work, and has extensive experience with older adults and community programs as well in working with clinic programs around specific grant initiatives. She has also served as a research assistant, worked with volunteers, AND recently completed course training on chronic disease self-management. She knows the issues that seniors and caregivers face very well.

Jeanne works Tuesday & Wednesday, 8:30 am-1:30 pm. She can be reached at 952-929-1697 ext. 46.

We are pleased to have an active board comprising representatives from our partners and the community, as well as experts in the field of aging, who donate their time and expertise to the mission and vision of the Center. Board members include:

Fred Arndt
Edina resident, Normandale Lutheran Church member
(Treasurer) David Dahlgren, MD
Edina resident, Volunteer care team visitor, Normandale Lutheran Church member
Patricia Dennis
Edina resident and Vice President of Health Management at Medica Health Plans
Ann Ellison
Community Helath and Church Relations, Fairview Health Services (partner)
Howie Groff
President, Tealwood Care Centers
Milton Harrison
Executive Leadership at Senior Care Communities (associated with The Colony at Eden Prairie)
Sharon Marx, MD
Retired Geriatric Medical Director
Kris Maser
Edina resident and Attorney, Maser & Amundson, P.A.
Jeanette Metz, RN
Former Chairman of the Board, Minnesota Board on Aging (State of MN)
Deborah Paone (ex-officio)
Executive Director, Normandale Center for Healing & Wholeness
Paul Pettersen
Lead Pastor of Normandale Lutheran Church
Connie Skoy
Clinic Administrator, Fairview Crosstown Clinics (partner)
(Chair) Gary Surdel
Partner at Wipfli (local firm), Edina resident, and Normandale Lutheran Church member

 

Volunteer Opportunities